{"id":5592,"date":"2017-08-08T10:12:24","date_gmt":"2017-08-08T10:12:24","guid":{"rendered":"https:\/\/pofo.themezaa.com\/?page_id=5592"},"modified":"2021-08-11T07:36:00","modified_gmt":"2021-08-11T07:36:00","slug":"faq","status":"publish","type":"page","link":"https:\/\/test.lenskeymedia.com\/index.php\/faq\/","title":{"rendered":"FAQs"},"content":{"rendered":"<section data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid  vc_custom_1628667294537 top-space vc_row-has-fill pofo-stretch-content pofo-stretch-row-container\"><div class=\"bg-extra-dark-gray bg-overlay\" style=\"opacity:0.5; \"><\/div><div class=\"wpb_column vc_column_container vc_col-sm-2  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-8  col-xs-mobile-fullwidth text-center md-text-center sm-text-center xs-text-center\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><h1 class=\"text-extra-dark-gray margin-20px-bottom font-weight-600 display-inline-block text-uppercase heading-style2  heading-1\"  style=\"font-weight: 600; color: #ffffff;\">Frequently Asked Questions<\/h1><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-2  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/section><div class=\"vc_row-full-width vc_clearfix\"><\/div><section data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" data-parallax-background-ratio=\"0.5\" class=\"vc_row wpb_row vc_row-fluid  vc_custom_1625909749158 vc_row-has-fill pofo-stretch-content pofo-stretch-row-container parallax\"><div class=\"wpb_column vc_column_container vc_col-sm-2  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-8  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"panel-group accordion-style2\" id=\"accordion-1\" ><div class=\"panel panel-default text-left\">\n                                        <div class=\"panel-heading \" style=\"background-color: #efeeea;\">\n                                            <a class=\"accordion-toggle\" data-toggle=\"collapse\" data-parent=\"#accordion-1\" href=\"#accordion-one-link-1\">\n                                                <div class=\"panel-title\">\n                                                    <span class=\"alt-font font-weight-600 text-deep-pink tab-tag dynamic-font-size\" style=\"color: #241c15;\">01<\/span>\n                                                    <span class=\"text-extra-dark-gray accordion-title \" style=\"color: #6f6f6f;\"> How many pictures will be taken?<\/span>\n                                                    <i class=\"fas fa-angle-down pull-right text-extra-dark-gray tz-icon-color\" style=\"color: #6f6f6f;\"><\/i>\n                                                <\/div>\n                                            <\/a>\n                                        <\/div>\n                                        <div id=\"accordion-one-link-1\" class=\"panel-collapse collapse \">\n                                            <div class=\"panel-body \"><p>There are many factors that determine the number of images. We generally try to cover all rooms with at least one image. Usually kitchens, living rooms, master bedrooms and exteriors require several images to cover all angles of the space. The average 2000 Sqft home will require 25 to 35 images. <\/p>\n<\/div>\n                                        <\/div>\n                                    <\/div><div class=\"panel panel-default text-left\">\n                                        <div class=\"panel-heading \" style=\"background-color: #efeeea;\">\n                                            <a class=\"accordion-toggle\" data-toggle=\"collapse\" data-parent=\"#accordion-1\" href=\"#accordion-one-link-2\">\n                                                <div class=\"panel-title\">\n                                                    <span class=\"alt-font font-weight-600 text-deep-pink tab-tag dynamic-font-size\" style=\"color: #241c15;\">02<\/span>\n                                                    <span class=\"text-extra-dark-gray accordion-title \" style=\"color: #6f6f6f;\">What is your service area?<\/span>\n                                                    <i class=\"fas fa-angle-down pull-right text-extra-dark-gray tz-icon-color\" style=\"color: #6f6f6f;\"><\/i>\n                                                <\/div>\n                                            <\/a>\n                                        <\/div>\n                                        <div id=\"accordion-one-link-2\" class=\"panel-collapse collapse \">\n                                            <div class=\"panel-body \"><p>We cover the following central California cities: Fresno, Clovis, Madera, Madera Ranchos, Sanger, Coarsegold, Oakhurst, Ahwahnee, Mariposa, O,Neals, North Fork, Raymond, Fish Camp, Yosemite West, Wawona & Friant.<\/p>\n<\/div>\n                                        <\/div>\n                                    <\/div><div class=\"panel panel-default text-left\">\n                                        <div class=\"panel-heading \" style=\"background-color: #efeeea;\">\n                                            <a class=\"accordion-toggle\" data-toggle=\"collapse\" data-parent=\"#accordion-1\" href=\"#accordion-one-link-3\">\n                                                <div class=\"panel-title\">\n                                                    <span class=\"alt-font font-weight-600 text-deep-pink tab-tag dynamic-font-size\" style=\"color: #241c15;\">03<\/span>\n                                                    <span class=\"text-extra-dark-gray accordion-title \" style=\"color: #6f6f6f;\">Do you do drone\/aerial photos?<\/span>\n                                                    <i class=\"fas fa-angle-down pull-right text-extra-dark-gray tz-icon-color\" style=\"color: #6f6f6f;\"><\/i>\n                                                <\/div>\n                                            <\/a>\n                                        <\/div>\n                                        <div id=\"accordion-one-link-3\" class=\"panel-collapse collapse \">\n                                            <div class=\"panel-body \"><p>Yes I do. I am a licensed sUAS pilot under the FAA\u2019s Part 107 Code of Federal Regulations.<\/p>\n<\/div>\n                                        <\/div>\n                                    <\/div><div class=\"panel panel-default text-left\">\n                                        <div class=\"panel-heading \" style=\"background-color: #efeeea;\">\n                                            <a class=\"accordion-toggle\" data-toggle=\"collapse\" data-parent=\"#accordion-1\" href=\"#accordion-one-link-4\">\n                                                <div class=\"panel-title\">\n                                                    <span class=\"alt-font font-weight-600 text-deep-pink tab-tag dynamic-font-size\" style=\"color: #241c15;\">04<\/span>\n                                                    <span class=\"text-extra-dark-gray accordion-title \" style=\"color: #6f6f6f;\">How do I schedule an appointment?<\/span>\n                                                    <i class=\"fas fa-angle-down pull-right text-extra-dark-gray tz-icon-color\" style=\"color: #6f6f6f;\"><\/i>\n                                                <\/div>\n                                            <\/a>\n                                        <\/div>\n                                        <div id=\"accordion-one-link-4\" class=\"panel-collapse collapse \">\n                                            <div class=\"panel-body \"><p>First time customers should give us a call at (559) 760-5994. Once your are setup as a customer, you can schedule VIA text message, call or use our online booking form.<\/p>\n<\/div>\n                                        <\/div>\n                                    <\/div><div class=\"panel panel-default text-left\">\n                                        <div class=\"panel-heading \" style=\"background-color: #efeeea;\">\n                                            <a class=\"accordion-toggle\" data-toggle=\"collapse\" data-parent=\"#accordion-1\" href=\"#accordion-one-link-5\">\n                                                <div class=\"panel-title\">\n                                                    <span class=\"alt-font font-weight-600 text-deep-pink tab-tag dynamic-font-size\" style=\"color: #241c15;\">05<\/span>\n                                                    <span class=\"text-extra-dark-gray accordion-title \" style=\"color: #6f6f6f;\">Are you insured?<\/span>\n                                                    <i class=\"fas fa-angle-down pull-right text-extra-dark-gray tz-icon-color\" style=\"color: #6f6f6f;\"><\/i>\n                                                <\/div>\n                                            <\/a>\n                                        <\/div>\n                                        <div id=\"accordion-one-link-5\" class=\"panel-collapse collapse \">\n                                            <div class=\"panel-body \"><p>Yes, we have a general liability policy<\/p>\n<\/div>\n                                        <\/div>\n                                    <\/div><div class=\"panel panel-default text-left\">\n                                        <div class=\"panel-heading \" style=\"background-color: #efeeea;\">\n                                            <a class=\"accordion-toggle\" data-toggle=\"collapse\" data-parent=\"#accordion-1\" href=\"#accordion-one-link-6\">\n                                                <div class=\"panel-title\">\n                                                    <span class=\"alt-font font-weight-600 text-deep-pink tab-tag dynamic-font-size\" style=\"color: #241c15;\">06<\/span>\n                                                    <span class=\"text-extra-dark-gray accordion-title \" style=\"color: #6f6f6f;\">Do you charge a travel fee?<\/span>\n                                                    <i class=\"fas fa-angle-down pull-right text-extra-dark-gray tz-icon-color\" style=\"color: #6f6f6f;\"><\/i>\n                                                <\/div>\n                                            <\/a>\n                                        <\/div>\n                                        <div id=\"accordion-one-link-6\" class=\"panel-collapse collapse \">\n                                            <div class=\"panel-body \"><p>There is no travel fee for properties withing 30 miles of Coarsegold.<br \/>\n30-40 miles from Coarsegold = $25 Fee<br \/>\n40-60 miles from Corasegold = $50 Fee<\/p>\n<\/div>\n                                        <\/div>\n                                    <\/div><div class=\"panel panel-default text-left\">\n                                        <div class=\"panel-heading \" style=\"background-color: #efeeea;\">\n                                            <a class=\"accordion-toggle\" data-toggle=\"collapse\" data-parent=\"#accordion-1\" href=\"#accordion-one-link-7\">\n                                                <div class=\"panel-title\">\n                                                    <span class=\"alt-font font-weight-600 text-deep-pink tab-tag dynamic-font-size\" style=\"color: #241c15;\">07<\/span>\n                                                    <span class=\"text-extra-dark-gray accordion-title \" style=\"color: #6f6f6f;\">When will we receive our photos?<\/span>\n                                                    <i class=\"fas fa-angle-down pull-right text-extra-dark-gray tz-icon-color\" style=\"color: #6f6f6f;\"><\/i>\n                                                <\/div>\n                                            <\/a>\n                                        <\/div>\n                                        <div id=\"accordion-one-link-7\" class=\"panel-collapse collapse \">\n                                            <div class=\"panel-body \"><p>Photos will be ready that evening or the next business day at the latest. Once the photos are ready, we will send you an email with the download instructions and a link to the gallery or property website.<\/p>\n<\/div>\n                                        <\/div>\n                                    <\/div><div class=\"panel panel-default text-left\">\n                                        <div class=\"panel-heading \" style=\"background-color: #efeeea;\">\n                                            <a class=\"accordion-toggle\" data-toggle=\"collapse\" data-parent=\"#accordion-1\" href=\"#accordion-one-link-8\">\n                                                <div class=\"panel-title\">\n                                                    <span class=\"alt-font font-weight-600 text-deep-pink tab-tag dynamic-font-size\" style=\"color: #241c15;\">08<\/span>\n                                                    <span class=\"text-extra-dark-gray accordion-title \" style=\"color: #6f6f6f;\">What if the weather is bad?<\/span>\n                                                    <i class=\"fas fa-angle-down pull-right text-extra-dark-gray tz-icon-color\" style=\"color: #6f6f6f;\"><\/i>\n                                                <\/div>\n                                            <\/a>\n                                        <\/div>\n                                        <div id=\"accordion-one-link-8\" class=\"panel-collapse collapse \">\n                                            <div class=\"panel-body \"><p>The photo shoot can be rescheduled due to bad weather to the next available date at no charge. If you prefer to keep the appointment, we can photograph the interiors of the home, then reschedule the exteriors for a $75 return fee.<\/p>\n<\/div>\n                                        <\/div>\n                                    <\/div><div class=\"panel panel-default text-left\">\n                                        <div class=\"panel-heading \" style=\"background-color: #efeeea;\">\n                                            <a class=\"accordion-toggle\" data-toggle=\"collapse\" data-parent=\"#accordion-1\" href=\"#accordion-one-link-9\">\n                                                <div class=\"panel-title\">\n                                                    <span class=\"alt-font font-weight-600 text-deep-pink tab-tag dynamic-font-size\" style=\"color: #241c15;\">09<\/span>\n                                                    <span class=\"text-extra-dark-gray accordion-title \" style=\"color: #6f6f6f;\">What if we need to cancel?<\/span>\n                                                    <i class=\"fas fa-angle-down pull-right text-extra-dark-gray tz-icon-color\" style=\"color: #6f6f6f;\"><\/i>\n                                                <\/div>\n                                            <\/a>\n                                        <\/div>\n                                        <div id=\"accordion-one-link-9\" class=\"panel-collapse collapse \">\n                                            <div class=\"panel-body \"><p>We understand that there are many situations that can cause a last minute cancellation. There is no cancellation fee if you notify us the day before the shoot. For same day cancellations there is a $75 cancellation fee. <\/p>\n<\/div>\n                                        <\/div>\n                                    <\/div><div class=\"panel panel-default text-left\">\n                                        <div class=\"panel-heading \" style=\"background-color: #efeeea;\">\n                                            <a class=\"accordion-toggle\" data-toggle=\"collapse\" data-parent=\"#accordion-1\" href=\"#accordion-one-link-10\">\n                                                <div class=\"panel-title\">\n                                                    <span class=\"alt-font font-weight-600 text-deep-pink tab-tag dynamic-font-size\" style=\"color: #241c15;\">10<\/span>\n                                                    <span class=\"text-extra-dark-gray accordion-title \" style=\"color: #6f6f6f;\">How long does the photo shoot take?<\/span>\n                                                    <i class=\"fas fa-angle-down pull-right text-extra-dark-gray tz-icon-color\" style=\"color: #6f6f6f;\"><\/i>\n                                                <\/div>\n                                            <\/a>\n                                        <\/div>\n                                        <div id=\"accordion-one-link-10\" class=\"panel-collapse collapse \">\n                                            <div class=\"panel-body \"><p>An average photo shoot takes between 45 minutes to 2 hours. However, it may take longer depending on the size of the home and any additional services requested.<\/p>\n<\/div>\n                                        <\/div>\n                                    <\/div><div class=\"panel panel-default text-left\">\n                                        <div class=\"panel-heading \" style=\"background-color: #efeeea;\">\n                                            <a class=\"accordion-toggle\" data-toggle=\"collapse\" data-parent=\"#accordion-1\" href=\"#accordion-one-link-11\">\n                                                <div class=\"panel-title\">\n                                                    <span class=\"alt-font font-weight-600 text-deep-pink tab-tag dynamic-font-size\" style=\"color: #241c15;\">11<\/span>\n                                                    <span class=\"text-extra-dark-gray accordion-title \" style=\"color: #6f6f6f;\">How long do we keep copies of your images?<\/span>\n                                                    <i class=\"fas fa-angle-down pull-right text-extra-dark-gray tz-icon-color\" style=\"color: #6f6f6f;\"><\/i>\n                                                <\/div>\n                                            <\/a>\n                                        <\/div>\n                                        <div id=\"accordion-one-link-11\" class=\"panel-collapse collapse \">\n                                            <div class=\"panel-body \"><p>We guarantee we will keep your images for at least six months. However, we generally never delete images. <\/p>\n<\/div>\n                                        <\/div>\n                                    <\/div><div class=\"panel panel-default text-left\">\n                                        <div class=\"panel-heading \" style=\"background-color: #efeeea;\">\n                                            <a class=\"accordion-toggle\" data-toggle=\"collapse\" data-parent=\"#accordion-1\" href=\"#accordion-one-link-12\">\n                                                <div class=\"panel-title\">\n                                                    <span class=\"alt-font font-weight-600 text-deep-pink tab-tag dynamic-font-size\" style=\"color: #241c15;\">12<\/span>\n                                                    <span class=\"text-extra-dark-gray accordion-title \" style=\"color: #6f6f6f;\">How far in advance must I reserve my shoot date?<\/span>\n                                                    <i class=\"fas fa-angle-down pull-right text-extra-dark-gray tz-icon-color\" style=\"color: #6f6f6f;\"><\/i>\n                                                <\/div>\n                                            <\/a>\n                                        <\/div>\n                                        <div id=\"accordion-one-link-12\" class=\"panel-collapse collapse \">\n                                            <div class=\"panel-body \"><p>There\u2019s no time limit to when you can book a photo shoot. <\/p>\n<\/div>\n                                        <\/div>\n                                    <\/div><div class=\"panel panel-default text-left\">\n                                        <div class=\"panel-heading \" style=\"background-color: #efeeea;\">\n                                            <a class=\"accordion-toggle\" data-toggle=\"collapse\" data-parent=\"#accordion-1\" href=\"#accordion-one-link-13\">\n                                                <div class=\"panel-title\">\n                                                    <span class=\"alt-font font-weight-600 text-deep-pink tab-tag dynamic-font-size\" style=\"color: #241c15;\">13<\/span>\n                                                    <span class=\"text-extra-dark-gray accordion-title \" style=\"color: #6f6f6f;\">How do I know that my home and property are ready for real estate photography?<\/span>\n                                                    <i class=\"fas fa-angle-down pull-right text-extra-dark-gray tz-icon-color\" style=\"color: #6f6f6f;\"><\/i>\n                                                <\/div>\n                                            <\/a>\n                                        <\/div>\n                                        <div id=\"accordion-one-link-13\" class=\"panel-collapse collapse \">\n                                            <div class=\"panel-body \"><p>I have put together a Preparing your home for photography checklist outlining what you need to do to get your house looking its best for photography.<\/p>\n<\/div>\n                                        <\/div>\n                                    <\/div><div class=\"panel panel-default text-left\">\n                                        <div class=\"panel-heading \" style=\"background-color: #efeeea;\">\n                                            <a class=\"accordion-toggle\" data-toggle=\"collapse\" data-parent=\"#accordion-1\" href=\"#accordion-one-link-14\">\n                                                <div class=\"panel-title\">\n                                                    <span class=\"alt-font font-weight-600 text-deep-pink tab-tag dynamic-font-size\" style=\"color: #241c15;\">14<\/span>\n                                                    <span class=\"text-extra-dark-gray accordion-title \" style=\"color: #6f6f6f;\">Will the photos be resized and optimized for the MLS?<\/span>\n                                                    <i class=\"fas fa-angle-down pull-right text-extra-dark-gray tz-icon-color\" style=\"color: #6f6f6f;\"><\/i>\n                                                <\/div>\n                                            <\/a>\n                                        <\/div>\n                                        <div id=\"accordion-one-link-14\" class=\"panel-collapse collapse \">\n                                            <div class=\"panel-body \"><p>Yes. All photos will be optimized for posting to the MLS (Multiple Listing Service). We can also provide high-resolution images upon request.<\/p>\n<\/div>\n                                        <\/div>\n                                    <\/div><div class=\"panel panel-default text-left\">\n                                        <div class=\"panel-heading \" style=\"background-color: #efeeea;\">\n                                            <a class=\"accordion-toggle\" data-toggle=\"collapse\" data-parent=\"#accordion-1\" href=\"#accordion-one-link-15\">\n                                                <div class=\"panel-title\">\n                                                    <span class=\"alt-font font-weight-600 text-deep-pink tab-tag dynamic-font-size\" style=\"color: #241c15;\">15<\/span>\n                                                    <span class=\"text-extra-dark-gray accordion-title \" style=\"color: #6f6f6f;\">Do I own the copyright to the photos once I have paid?<\/span>\n                                                    <i class=\"fas fa-angle-down pull-right text-extra-dark-gray tz-icon-color\" style=\"color: #6f6f6f;\"><\/i>\n                                                <\/div>\n                                            <\/a>\n                                        <\/div>\n                                        <div id=\"accordion-one-link-15\" class=\"panel-collapse collapse \">\n                                            <div class=\"panel-body \"><p>No. As a standard in the photography industry, the photographer retains copyright on all images. You purchase a single use, non-transferable image license for the purpose of marketing the property. That image license is good for the duration of your listing and expires once the listing is sold, canceled or reassigned to another agent. Any usage of the photos by a third party including another agent or builder is prohibited unless approved in writing. Clients wishing to use select photographs for ongoing use to market their business may purchase a separate usage license. For more information see our terms and conditions. <\/p>\n<\/div>\n                                        <\/div>\n                                    <\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-2  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/section><div class=\"vc_row-full-width vc_clearfix\"><\/div>\n","protected":false},"excerpt":{"rendered":"Frequently Asked Questions 01 How many pictures will be taken? There are many factors that determine the number of images. We generally try to cover all rooms with at least one image. Usually kitchens, living rooms, master bedrooms and exteriors require several images to cover all angles of the space. The average 2000 Sqft home will require 25 to 35 images. 02 What is your service area? We cover the following central California cities: Fresno, Clovis, Madera, Madera Ranchos, Sanger, Coarsegold, Oakhurst, Ahwahnee, Mariposa, O,Neals, North Fork, Raymond, Fish Camp, Yosemite West, Wawona & Friant. 03 Do you do drone\/aerial photos? Yes I do. I am a licensed sUAS pilot under the FAA\u2019s Part 107 Code of Federal Regulations. 04 How do I schedule an appointment? First time customers should give us a call at (559) 760-5994. Once your are setup as a customer, you can schedule VIA text message, call or use our online booking form. 05 Are you insured? Yes, we have a general liability policy 06 Do you charge a travel fee? There is no travel fee for properties withing 30 miles of Coarsegold. 30-40 miles from Coarsegold = $25 Fee 40-60 miles from Corasegold = $50...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_mi_skip_tracking":false},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/test.lenskeymedia.com\/index.php\/wp-json\/wp\/v2\/pages\/5592"}],"collection":[{"href":"https:\/\/test.lenskeymedia.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/test.lenskeymedia.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/test.lenskeymedia.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/test.lenskeymedia.com\/index.php\/wp-json\/wp\/v2\/comments?post=5592"}],"version-history":[{"count":17,"href":"https:\/\/test.lenskeymedia.com\/index.php\/wp-json\/wp\/v2\/pages\/5592\/revisions"}],"predecessor-version":[{"id":23425,"href":"https:\/\/test.lenskeymedia.com\/index.php\/wp-json\/wp\/v2\/pages\/5592\/revisions\/23425"}],"wp:attachment":[{"href":"https:\/\/test.lenskeymedia.com\/index.php\/wp-json\/wp\/v2\/media?parent=5592"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}